Question 1

What materials are used in your laser cut kits?

Accepted Answer

Our kits are crafted from high-quality balsa wood and plywood, ensuring durability and ease of assembly.

Question 2

Can I customize my RC aircraft kit?

Accepted Answer

While our kits come with pre-designed parts, you can customize your model with additional accessories and paint to make it uniquely yours.

Question 3

Do you offer support if I encounter issues during assembly?

Accepted Answer

Yes, our customer support team is available to assist you with any questions or issues you may encounter during the building process.

Question 4

Are the kits suitable for beginners?

Accepted Answer

Yes, we offer a range of kits from beginner to advanced levels, with detailed instructions to guide you through the building process.

Question 5

What tools do I need to assemble the kits?

Accepted Answer

Basic modeling tools such as a hobby knife, glue, and sandpaper are recommended for assembly.

Question 6

Are replacement parts available if I damage a component?

Accepted Answer

We offer replacement parts for most of our kits. Please contact our support team for assistance in ordering specific components.

Question 7

Do you provide international shipping?

Accepted Answer

Absolutely, we ship our kits worldwide. Shipping costs and delivery times vary based on location.

Question 8

How long does it take to build a kit?

Accepted Answer

Build times vary depending on the complexity of the kit and your experience level, ranging from a few hours to several days.

Question 9

Can I return a kit if I'm not satisfied?

Accepted Answer

We have a satisfaction guarantee policy. If you’re not happy with your purchase, you can return it within 30 days for a refund or exchange.

STILL NOT SURE?

Check out our FAQ page or open the chat in the bottom right of the screen.